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“My wife and I renovated our kitchen and bedroom over the winter of 2015. My wife was due to have a baby at the beginning of March so we had a hard deadline to complete the work. Brian and Susanna made a thorough assessment of the scope of work and were able to commit to getting the job done in time. The work was finished a week ahead of schedule despite having to juggle the schedule of several trades.
The Westrock model provides a great deal of peace of mind with respect to project costs as there are no “black boxes” involved. All quotes are shared with clients, who then have the ability to select specific trades and alter the scope of work to suit budget. All work on our job was completed on-budget. Westrock was able to secure discounts on products and services that make the “cost-plus” price equivalent to purchasing products and services yourself.
Brian and Susanna really went above and beyond for us. Susanna spent a lot of time with my wife picking out materials and finishes and Brian helped with the appliance install which turned out to be more difficult than I expected.
We are very happy with Westrock, and have already recommended them to friends and relatives. We would use them for future work on our home without hesitation.”
“We were very nervous hiring someone to help us with our renovation because of all the horror stories you hear. We cannot say enough how impressed and relieved we were with the quality of Brian’s work, understanding, patience, and overall attention to detail.
He was here EVERY day making sure the project was running smoothly, that we were happy, that the trades work was up to par and that our house was kept clean and tidy. Brian did not overextend himself between several large projects so we always felt like we were his number one priority. We always felt like we were getting top-notch trades in because of Brian’s extensive network of reliable workers and his reputation as a fair and honest contractor.
Even as our project came to an end, Brian was available for questions and comments. We always felt like our opinions were heard and valid.
We will hire Brian again for any other work we may want to do in the future and have already passed along is information to numerous friends.”
“A few years ago, we hired Westrock Custom Homes to renovate our 3 bathrooms. The result of this renovation was so impressive! The attention to detail, high quality of workmanship and above all staying within budget mad the decision to rehire Westrock for a COMPLETE down to the floor boards and studs renovation of our 30 year old home.
Brian not only kept us well informed of the budget and the schedule, he constantly communicated new ideas and solutions for the project on a daily basis.
His knowledge of all trades enabled Westrock to hire super sub-contractors, as a result the work was excellent and we felt comfortable in our own home.
Brian and our designer had a very good working relationship. It is common on large renovations to have a multitude of surprises crop up. The two of them were very creative in finding affordable and inventive solutions.
Our home is absolutely breath taking, we would never have been able to achieve our vision without Brian, his dedication, professionalism and hard work on this project. We would highly recommend Westrock Custom Homes to anyone!”
“From our first meeting with Brian we had a good feeling which persisted through subsequent meetings right to the completion of our major home renovation. We always felt our trust was well placed. Brian’s work ethic, problem solving and attention to detail are without question.
Furthermore, he has excellent ideas and always has the “big picture” in mind. He employs good trades people and, while supervising their work carefully, maintains a good working relationship with them.
During our renovation, Brian was almost always on site and constantly kept us informed about progress and costs. We felt that his best long term interests and ours coincided.
We have no hesitation in recommending Brian as a professionally capable and, more importantly, a very honest home renovator.”
Ian & Marian Hindmarsh